What is the difference between Master Key and Key Alike systems?
The difference between a Master Key system and Key Alike system is…

 

Can I pour hot water on a frozen lock to un-stick it?
We don’t recommend using hot water on a frozen lock- as the water, if it’s still cold enough, might freeze causing an even bigger problem. In a pinch, try rubbing alcohol in a spray bottle, or a hair dryer. A little WD40 sprayed into a lock will also keep it from freezing on a cold night.

 

What forms of payment to do you accept?
We accept cash, check, MasterCard, Visa and American Express.

 

What kind of padlock should we buy?      

As with other situations, the type of padlock you need depends on what you hope to protect. Padlocks vary in their design and quality of materials. The simpler the mechanics and the softer the metal, the easier it will be to pick the lock or cut the metal. Those types of locks are adequate for certain applications and low-security needs. But where greater security is needed, you will want a high-quality padlock with intricate mechanics and harder metals.

 

What types of Identification is required when I am locked out in order to gain access?

State issue ID showing the same address you are locked out of.

 

What type of service do you provide?

We provide repairs to most locksets. We also provide repairs to door and frames or replacements due to a break in. We have access to nearly 70,000 items. Chances are we can get what you need.

 

Do you have hard-to-find products?

Do to our extensive network we can normally locate most items within 3-5 days.

Can you remove my bike lock which I lost the keys for?
Yes, we can  with the proper identification.

 

I just moved in. Is it necessary to change my locks?

We provide full security surveys. It is a good idea to change your locks if you just moved in.

You may also want to upgrade your hardware to a high security locks that are pick, drill and bump resistant.

 

Click here to learn more about bumping locks